Software
Installing the iMON download: SOUNDGRAPH provides you with a WinZip/SevenZip Archive file. Installing from Zip files is easy and can usually be done by double clicking the EXE file in the archive with programs like WinZip or Seven Zip.Alternatively, you can extract the setup and installation files to a directory of your choice and run them from there. ImOn's easy AutoPay program automatically withdraws your monthly payments from your checking or savings account on your bill due date. This is a FREE option and guarentees your bill will be paid on time every month! Click here to download the ImOn AutoPay enrollment form. Complete the form and return it to ImOn, 101 3rd Avenue SW, Suite 400.
A big part of this iMON VFD is the software. There are two areas, one for driving the display and one to use with the remote control. I want to go a bit in-depth at this point, as this is an important aspect of the overall package.I inserted the CD and followed the standard installation, which took about five minutes. As soon as it was done a pop up showed, asking me which remote I had. It is nice to see that SoundGraph has placed pictures next to every choice here, making the selection a snap.
As soon as the iMON software was started for the first time, I was notified that there was an update available. After clicking yes, the website that opened up revealed some interesting information. I highlighted the text in the screenshot above. It seems that some well known companies are using SoundGraph VFDs in their devices. Silverstone and Cooler Master have a few media center cases with two-line VFDs, which seem to be supplied by SoundGraph. Thermaltake has a 'media lab', which comes with the exact remote control and a two-line VFD for the drive bay. So even Thermaltake seems to get these parts from SoundGraph.
After the installation was complete, all the hardware worked. I did not need to set anything else up. The display showed all kinds of information and the remote worked right of the bat. As soon as I started iMEDIAN, which is a home entertainment software, I was taken through the setup step by step. After being greeted I was asked if I wanted to search my hard drive to map any media file available. This screen was followed by a a choice of using iMEDIAN to watch TV or if I wanted to use my present TV tuner software. SoundGraph recommends the use of the TV hardware's software instead of its build in one, as this feature only supports a limited number of hardware.
I wanted to watch TV using iMEDIAN, which then led me through a very easy to understand setup to select my hardware and country region so it would find all available channels. My Pinnacle PCTV Stereo TV tuner uses a Phillips chip. Pinnacle only supplies BDA drivers, while iMEDIAN works with WDM drivers. So I was not able to find any channels and the TV preview screen stayed green during the entire search process. It should be noted that SoundGraph just recently started supporting TV tuners within their own software and they are still testing different tuners for compatibility.
After the initial wizard was done, a clean iMEDIAN interface spanning my whole 24' Dell LCD showed up. I was already able to select each menu with the remote control and open up movies and music. The installation and setup was incredibly easy and should be no problem for novice users. The remote control hat 2 specific buttons, which made the navigation very simple. On one hand there was the 'Application Launcher', which brought up an window from which different application could be launched with the remote. This list was completely customizable. On the other hand there was the 'Task Switcher', which worked just like the Windows Task Switcher, but with the use of the remote.
The second part of the software package is a program called iMON VFD Control panel. Here I could set the information that was to be displayed on the VFD. There are 7 options here. The 'auto' option just cycles through all the different display modes. The entire setup can be customized by hitting the options button. Once hit, a window with a tab for every display mode will opened up. There you can change almost every piece of information display on the VFD.
Let's take a look at the VFD in action.
- Customer Support
- Understanding Your Bill
HomeCustomer PortalCustomer Support Understanding Your Bill
It is ImOn's goal to provide you with a single, easy-to-understand bill for your ImOn services. Please use this section to better understand the elements of your bill and what they mean.
ImOn Payment Options:
ImOn provides customers several options to pay your bill.
Online:
You can view and make payments by registering your account through the ImOn Account Manager. You will need your ImOn account number and existing account password created at time of sale. If you need help with accessing the ImOn Account Manager, just call ImOn Customer Care at 319-298-6484 during regular business hours.
AutoPay:
![Imon Imon](/uploads/1/1/8/2/118216716/887839554.png)
ImOn's easy AutoPay program automatically withdraws your monthly payments from your checking or savings account on your bill due date. This is a FREE option and guarentees your bill will be paid on time every month! Click here to download the ImOn AutoPay enrollment form. Complete the form and return it to ImOn, 101 3rd Avenue SW, Suite 400, Cedar Rapids, IA 52404. Or you can set it up through your online ImOn Account Manager. For instruction hon how to set up your AutoPay and FAQ's, Click Here.
Mail:
Payments made by mail should be sent to the address specified in your bill: ImOn Lockbox, PO Box 3446, Cedar Rapids, IA 52406-3446. Please make sure to allow time for your payment to be mailed and received by ImOn before the due date.
Credit Card By Phone:
Payments can be made by credit card by logging in to the online bill pay site, which can be accessed through the ImOn Account Manager. After logging on, select 'Pay Now' from the main menu and then select pay by credit card. You may also make a credit card payment over the phone by calling ImOn Customer Care at 319-298-6484 between 8:00am-6:00pm Monday-Friday and 9:00am-Noon on Saturday. You will need your ImOn account number when making the payment. Please note that a $5.95 convenience fee applies to all credit card payments.
Local Drop Off (OFFICES TEMPORARiLY CLOSED):
Soundgraph Imon Windows 10
With the rising number of COVID-19 cases in Eastern Iowa, and to help prevent further spread of the COVID-19 virus, ImOn has made the difficult decision to temporarily close Curbside Customer Care starting Monday, November 23rd.
Payments can be made at ImOn's headquarters located in Downtown Cedar Rapids on the fourth floor of the old People's Bank building, 101 3rd Avenue SW, from 9:00 a.m. to 6:00 p.m. Monday through Thursday, 9:00 a.m. to 5:00 p.m. on Friday, and 9:00 a.m. to Noon on Saturday.
Imon Software Windows 10
There is also an after-hours payment drop box located right outside the front entrance of ImOn's headquarters -
ImOn Headquarters
101 3rd Avenue SE, Suite 400
Cedar Rapids, IA 52404
101 3rd Avenue SE, Suite 400
Cedar Rapids, IA 52404
Additionally, check or money order payments (no cash) can be made at the Downtown Cedar Rapids Bank and Trust location during normal bank hours or after hours in the night deposit box in the bank's drive-through.
Cedar Rapids Bank & Trust
500 First Ave NE
Cedar Rapids, IA 52402
Payments must be made by the due date on your bill in order to receive any service bundling discounts.
Cedar Rapids Bank & Trust
500 First Ave NE
Cedar Rapids, IA 52402
Payments must be made by the due date on your bill in order to receive any service bundling discounts.
NOTICE: ImOn Customer Alert! ImOn customers we want to make you aware of a website that is posing as an ImOn invoice payment site. The following site - https://www.doxo.com/info/imon-communications - IS NOT sponsored by or affiliated with ImOn Communications in any way. DO NOT make ImOn service payments through this site.
Imon Remote Control
Below you can find legitimate ImOn payment options. If you have any questions, please contact ImOn Customer Care at 319-298-6484